#digitaltransformation #opspioneer #processoptimization
Skrolan says about herself that she has kerosene in her blood. Nevertheless, she initially began her career at SIXT AG, a very creative and customer-centric company. After gathering valuable experience, she spent several years focusing on the needs of airline customers at LSG Sky Chefs, immersing herself in Asian culture in particular. Since then, she is particularly enthusiastic about the Japanese culture! Developing the product and service portfolio at Lufthansa Cargo led Skrolan to discover her passion for data and digital services. With an M.A. in Digital Transformation, IoT, Machine Learning, AI and Neural Networks are not only buzzwords for her! At FraAlliance, she ensures congruence between business requirements and the implementations of IT and data experts. Being out with humor and enthusiasm Skrolan can be seen as "bridge-builder", especially to strengthen the cooperation between Lufthansa and Fraport. She personally cannot imagine a better working environment.
#executiveassistant #projectoffice #humanressources
With kerosine running through her veins, Suska started her career at Lufthansa by completing the dual studies program and obtaining her bachelor’s degree in Aviation Management. During this time she was able to join several projects and has always found customer centricity during operational processes most relevant and interesting to work on. Passionate about Ground Operations, Suska was responsible for passenger and baggage processes at Discover Airlines. She took part in raising a start-up airline while focusing on improving processes for customers and keeping them simple and joyful. At FraAlliance Suska, supports the managing directors as their executive assistant and PMO. In her free time, she likes to play her violin and try out new recipes she collects during her travels around the world.
#administration #management #customerexperience
Aleks has always enjoyed traveling and flying, always feeling excited whenever he’s around airports and planes. Initially considering a career as a pilot, he later decided to use his travel passion to study Hospitality Management in Maastricht. Besides the Netherlands, Aleks has also studied, lived, and worked in various places, including the US, Dubai, and Hong Kong. With a background in customer experiences and the guest journey, and as a frequent traveler himself, Aleks is passionate about improving the travel experience. In Dubai, he worked in guest relations at one of the city’s premier hotels. For his final thesis, he worked as part of a consultancy group in the Netherlands, gaining valuable insights into customer-focused solutions. Now, he is excited to contribute to customer-related projects in Frankfurt before moving back to Hong Kong to complete his Master’s in Business Management.
#innovationscout #sustainability #opspioneer
As a kid, Stefan wanted to become a pilot and travel the world. He began exploring the world a little earlier with a year abroad in Malaysia. He studied transport economics and completed an apprenticeship as an air traffic service clerk at Lufthansa in Munich - dual studies, self-made. After 3 years in purchasing for ground handling services, he enthusiastically led a joint project between Austrian Airlines and Vienna Airport to improve punctuality and handling processes at the Austrian Hub in Vienna. With 15 years of professional experience in the airline industry under his belt, Stefan joined FraAlliance in January 2023. Through his assignments in the satellite project team in Munich and the joint project between Austrian Airlines and Vienna Airport, Stefan already brings experience in airline / airport cooperation. Especially in the area of sustainability - a focus of his MBA studies in South Africa - he is actively supporting FraAlliance.
FraAlliance, a limited liability company with a start-up character and modern office, brings together a young and dynamic team that maintains open communication and shares a common passion for aviation.