#managingdirector
Jörg is driven by his passion for the aviation industry and his desire to continuously and sustainably improve the passenger experience. He has more than 25 versatile years in managing director and executive positions in the Lufthansa Group to his name. With his entrepreneurial spirit and passion for working with and for people, he is not only an essential pillar of FraAlliance's exceptionally collegial culture, but also a driver of innovation. As an expert in lean methodology, he brings a deep knowledge of process optimization and efficiency improvement that is essential for the airport interface. Jörg likes to spend his free time with his family and in faraway countries.
#itprofessional #bigdata
Jana is an experienced Project Manager with quite a unique career path: During her studies in German and Art History, she worked as a journalist at the red carpet where she developed strong communication, organizational, and problem-solving skills, as well as a keen eye on details. Her career took an exciting turn when she worked as a consultant at PwC and Accenture as she always wanted to work in the consultancy businesss. There, she acquired additional knowledge in the areas of IT, digitalization and change management by driving customer transformation in complex and international projects. Her professional background has equipped Jana with a strong ability to adapt and thrive in dynamic environments, manage and lead cross-functional projects, and ensure that every project aligns with both business and customer needs. Now, the complex and fast-pacing world of aviation got her interest and she is excited about being challenged in a new environment that has always fascinated her.
#businessdevelopment #finance #innovationscout
Manuel has always been fascinated by airports and thus has spent more than 10 years building up, deepening and developing his wide-ranging airport expertise in various roles and activities at Fraport AG in Germany and abroad after completing his studies in business administration. Driven by the mission to make Frankfurt Airport a little better for passengers every day, Manuel likes to think out of the box and embarks on a journey for innovative and new product and service ideas. In accordance with the principle 1+1=3, Manuel lives the cooperative approach and always encounters his environment with openness and curiosity. Born in Mainz, he relaxes best by playing soccer and jogging. Most of all, Manuel enjoys spending time with his family and friends.
#bigdata #businessanalyst #customerexperience
Betty grew up in the Frankfurt region and has always found the proximity to the airport particularly exciting. A pleasant travel experience is personally very important to her, and her passion for excellent customer experiences has grown over the years. A formative internship at Lufthansa in the Service & Team Culture department further strengthened her interest in customer orientation. After studying Information Science, Betty took over the family-owned wine business, gaining valuable experience in communication, finance, and event management. She ultimately decided to continue her career at Frankfurt Airport, where she can combine her two great passions – customer experience and data management. At FraAlliance, Betty channels her enthusiasm for innovative, data-driven approaches to enhance the travel experience of every customer. Her experience in working closely with people motivates her to find more personalized solutions through tailored, data-based processes. Betty embraces the concept of excellent service and team culture and strives to pass this on to customers.
FraAlliance, a limited liability company with a start-up character and modern office, brings together a young and dynamic team that maintains open communication and shares a common passion for aviation.