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The basis for our projects is understanding relevant trends as well as current and future customer needs along the journey! By prioritizing seamless interactions and personalized engagement, we aim to create memorable experiences that not only meet but exceed customer expectations.

1+1=3! We design new and attractive offers for our customers at FRA, joining forces in marketing and communication and thus growing revenues by linking the most relevant partners within Lufthansa and Fraport.

We create efficient and state-of-the-art processes for local and transfer passengers from all over the world, ensuring efficient ground handling, coordinating security measures, and providing essential services to passengers, all aimed at ensuring safe and smooth operations within the airport environment.

A modern and developing infrastructure is the key to operating a successful hub. At FRA, we aim to make the most out of our existing infrastructure by continuously enhancing it and thus making it fit for the future.

In order to collectively decarbonize the ground operations and also contribute to all ESG goals, sustainability is one of the focus-topics of our scope of work.

In order to set a global benchmark for connecting passengers worldwide, we aim to improve and expand the options for transferring between various transport modes to and from flights, such as train and buses.

We provide added value by creating data and use-case-driven, customized IT Products & Services on our own secured IT Platform, thus pushing digital business transformation along the entire customer journey.