#itprofessional #digitalservices #datasecurity
Jens was born with a fascination for aviation. Due to his father's international assignments with Lufthansa, he was influenced by different cultures and languages at a very early age. As a graduate engineer in aerospace engineering, Jens has gained more than 25 years of comprehensive experience and management skills in various specialist and management functions at Fraport AG. His spectrum covers the range of flight operations and terminal processes to IT management. Jens sees the special distinctive power of FraAlliance above all in the linking of the airline and airport worlds to continuously improve the travel experience of passengers along the entire customer journey. For him, the focus here is on increasing value creation by further developing operational and process workflows, testing and introducing new technologies, and driving forward the digital transformation. In his private life, Jens mainly relaxes by gardening and fishing.
#digitaltransformation #opspioneer #processoptimization
Skrolan says about herself that she has kerosene in her blood. Nevertheless, she initially began her career at SIXT AG, a very creative and customer-centric company. After gathering valuable experience, she spent several years focusing on the needs of airline customers at LSG Sky Chefs, immersing herself in Asian culture in particular. Since then, she is particularly enthusiastic about the Japanese culture! Developing the product and service portfolio at Lufthansa Cargo led Skrolan to discover her passion for data and digital services. With an M.A. in Digital Transformation, IoT, Machine Learning, AI and Neural Networks are not only buzzwords for her! At FraAlliance, she ensures congruence between business requirements and the implementations of IT and data experts. Being out with humor and enthusiasm Skrolan can be seen as "bridge-builder", especially to strengthen the cooperation between Lufthansa and Fraport. She personally cannot imagine a better working environment.
#businessanalyst #bigdata #customerexperience
Growing up in Frankfurt Region as a daughter of a „Lufthansiat“, Johanna always felt a profound connection to aviation. In her 24 years of living, travelling and the aviation world were always more than a hobby to her since her early family life was coined by it. Thus, it was clear to her that, after studying at Goethe University and working in Technology Consulting in the banking industry, she wanted to take professional steps in the world of aviation. Starting at FraAlliance, this premonition has been confirmed. Next to the fascination for aviation, Johanna developed a high interest in big data, its analytics, and all the enormous potential data holds. Also, she loves to think customer-centric due to her former experience in customer services. Therefore, driving customer-centric initiatives in a data-driven manner is what she strives for. To deepen this ability, next to working at FraAlliance Johanna studies “Strategic Information Management” in her Master Studies. When there is free time left, Johanna loves to dance, do Yoga, travel through (South) East Asia and take a stroll around the Sachsenhausen area in Frankfurt.
#managingdirector
Jörg is driven by his passion for the aviation industry and his desire to continuously and sustainably improve the passenger experience. He has more than 25 versatile years in managing director and executive positions in the Lufthansa Group to his name. With his entrepreneurial spirit and passion for working with and for people, he is not only an essential pillar of FraAlliance's exceptionally collegial culture, but also a driver of innovation. As an expert in lean methodology, he brings a deep knowledge of process optimization and efficiency improvement that is essential for the airport interface. Jörg likes to spend his free time with his family and in faraway countries.
FraAlliance, a limited liability company with a start-up character and modern office, brings together a young and dynamic team that maintains open communication and shares a common passion for aviation.